Last Updated: May 27, 2024
Serapro Privacy Policy
1. Introduction
Serapro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services"). By accessing or using Serapro, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
- Personal Information: When you register for an account or use our Services, we may collect personal information, such as your name, email address, phone number, and payment information.
- Usage Data: We automatically collect information about your interactions with our Services. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
- To Provide and Maintain Services: We use your information to operate, maintain, and provide you with the features and functionality of our Services.
- To Improve Our Services: We analyze usage data to improve the quality and performance of our Services.
- To Communicate with You: We may use your personal information to send you updates, newsletters, marketing materials, and other information that may be of interest to you.
- For Billing and Payments: We use your payment information to process transactions and manage billing.
4. How We Share Your Information
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us online.
6. International Data Transfers
Serapro is based in Canada, and your information will be stored and processed in Canada and other countries where we or our service providers have facilities. By using our Services, you consent to the transfer of your information to countries outside of your country of residence, including Canada.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to your personal information.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Data Portability: You have the right to request a copy of your personal information in a machine-readable format.
To exercise any of these rights, please contact us at privacy@serapro.com.
8. Children's Privacy
Serapro's Services are intended for use by businesses and are not designed or intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. Your continued use of our Services after any changes indicates your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@serapro.com.
By using Serapro, you acknowledge that you have read, understood, and agree to this Privacy Policy.